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Terms and Conditions

Terms and Conditions

Last updated November 30, 2023
Updated TC date

These terms (the "Terms and Conditions") govern the use of (the "Site"), it's products ("Goods") sold, and services ("Services") offered. This Site is owned and operated by Hannah (the Site "Owner") and offers project-based digital marketing Services and the purchase of digital products.


By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

1. Intellectual Property

All content published and made available on our Site is the property of Grae Co Media and the Owner. This includes, but is not limited to images, videos, text, logos, documents, downloadable files, Goods, and anything that contributes to the composition of our Site.

Intellectual Property

2. Age Restrictions

The minimum age to use our Site, as well as receive Services and purchase Goods, is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Age Restrictions

3. Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Violate the intellectual property rights of the Site and Owner or any third party to the Site.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site or Services.

Acceptable Use
Sale of Digital Goods and Services

4. Sale of Digital Goods and Services

These Terms and Conditions govern the sale of Goods and Services available on our Site or by the Owner. The following Goods and Services available but not limited to are:

The following Goods are available on our Site:

  • Digital Downloadable Templates

  • E-Books

  • Digital Marketing Course

The following Services are available on our Site and by the Owner:

  • Website Design

  • Website Management

  • Brand Strategy

  • SEO Audits and Content Optimization

  • Email Marketing

  • Social Media Marketing

  • Content Marketing and Strategy

  • Copywriting

  • Graphic Design

  • Any additional Services not listed but requested by Clients and agreed to by the Owner.

The Services are required to be paid for in-full prior to or by project start-date. In certain situations determined by the Owner, payment plans might be offered for the Services. The Goods are required to be paid in-full upon check-out before receiving such Goods. These Terms and Conditions apply to all the Goods and Services that are displayed on our Site at the time you access or request it. All information, descriptions, or images that we provide about our Goods and Services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images of all Goods and Services we provide. You agree to purchase Goods and Services from our Site or by the Owner at your own risk.


We reserve the right to modify, reject or cancel your order or Service project whenever it becomes necessary. If we cancel your order or project and have already processed your payment, you might be eligible for a refund (learn more). You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

5. Third Party Goods and Services

Our Site may offer Goods and Services from third parties. We cannot guarantee the quality or accuracy of Goods and Services made available by third parties on our Site.

Third-Party Goods and Services

6. Payment Methods

We accept the following payment methods for Goods and/or Services:

  • Credit Card

  • Debit Card

  • Venmo [Service-based]

  • Zelle [Service-based]

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. Additional sales tax or fees may apply to your total cost, depending on preferred payment method and Goods/Service.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Payment Methods

7. Refund Policy

Refund Policy for Goods:

All Digital Products sold on our Site or by the Owner are non-refundable.

Refund Policy for Services:

We provide refunds for Services sold on our Site or by the Owner but limited to:

  • Cancellations made before the project start date, a full refund will be initiated. In the event of a cancellation after work has commenced, a 50% refund might be reimbursed to the Client (equivalent to 50% of the amount paid up until that point). No refunds are offered for completed Service projects.

Refund Policy

8. Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Consumer Protection Law

9. Links to Other Websites

Our Site may contain links to third party websites or Goods that we do not own or control but have the legal right to sell and distribute. We are not responsible for the content, policies, or practices of any third party website or product linked to on our Site. It is your responsibility to read the Terms and Conditions and Privacy Policies of these third party websites before using these sites. Some links may include affiliate links, earning a small commission for the Owner at no extra cost to the consumer.

Links to Other Websites

10. Limitation of Liability

The Owner and our agents, contractors, and/or affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site or related to our Goods and Services.

Limitation of Liability

11. Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless the Site Owner and our agents, contractors, and/or affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.


12. Governing Law

These Terms and Conditions are governed by and construed according to the laws of the jurisdiction in the State of Georgia, without regard to it's conflict of law principles.

Governing Law

13. Provisions

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under Governing Laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


14. Updates to Our Terms and Conditions

These Terms and Conditions may undergo periodic updates, each reflected in the "Updated" date, in order to maintain compliance with the law and to reflect any changes to the way we operate our Site, Services, and Goods, and the way we expect users to behave on our Site. The updated version takes effect upon accessibility. For substantial changes, we may notify you through a post notice on our Site or via email.

Updates to Our Terms and Conditions

15. How to Contact Us

If you have questions or concerns regarding our Terms and Conditions, you can email us at

How to Contact Us
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